Surfside Removals and Storage
A Swell Moving Experience
Surfside Removals and Storage, based at Somersby on the NSW Central Coast, is a full-service removals company performing home removals, office relocations, packing and unpacking services, interstate and country moves, across the Sydney, Newcastle and Central Coast regions. We also offer short term and long term storage at our secure Somersby depot. We are the Coast’s best-rated removalist with hundreds of consistent (and genuine) 5-star reviews. Call us today on 1300 00 6683 to organise a free fixed price moving quote. And don’t forget to ask about our FREE MOVING BOXES offer.
How much notice do you need to confirm my removals booking?
The more notice we have the more likely you are to secure the date that best suits you. In some cases we will have availability to move you within a few days, but this all depends on current schedule. In peak seasons, such as Christmas and Easter, it is best to book a minimum of 2-3 weeks prior to your move date.
Do you provide storage?
Yes! Your goods would be stored at our secure Central Coast storage facility in industry-preferred and generously sized timber modules. Our crew will load your goods directly into the module/s before conveying them to our warehouse located in Somersby. Our Surfside consultant will be able to advise what size storage you’ll require and set a weekly/monthly price for your storage needs.
What Insurance do you provide and do I need additional insurance cover?
— Important Information Regarding Transit Insurance —
Your valuable belongings are automatically covered by our Transit Insurance only while they’re being carried inside our removals vehicles. This coverage is designed to protect against major situations that may occur during transit, such as fire, flood, collision, or vehicles overturning.
However, it’s essential to understand that Transit Insurance does not extend to goods damaged outside our vehicles. For instance:
During the disassembly and reassembly of furniture;
When carrying your items to or from our removals trucks;
During loading and unloading into our trucks.
While we always handle your valuables with the utmost care, there’s a common misconception that Transit Insurance covers your goods at all times. To ensure comprehensive protection (protection from damage, scratches etc.), we recommend you consider specialised removals insurance cover.
Here are your options:
Check Your Household Insurance Policy: Verify whether your existing household insurance provides additional coverage for these circumstances. Some do. Most don’t.
Seek Specialist Removals Insurance: For additional peace of mind, we recommend exploring CARTS Insurance. Visit CARTS Removals Insurance website for more information.
For personalised assistance, call CARTS on 1300 880 253 to get a free CARTS insurance quote.
Do I have to pay upfront and what are the payment methods?
We always organise a 50% booking deposit to secure the booking for the peace of mind of both parties. We accept payment via EFT, cash or credit card (Visa and Mastercard).
How long will the move take?
When our Surfside consultant provides your quotation, they will explain how the removal will be structured and estimated time frame the crew should take for the removal process.
Will you disassemble and reassemble my furniture?
Our team will disassemble and reassemble beds for your relocation. However, the disassembly and reassembly of swing sets and trampolines will incur further charges. Please notify our Surfside consultant upon booking if you require specialty items disassembled and reassembled.
Are there any hidden fees or charges on moving day? And what are the financial implications of delayed settlement?
No Hidden Fees! Transparent Pricing Guaranteed.
At Surfside Removals and Storage, we believe in complete transparency when it comes to pricing. 95% of our moves are fixed price, ensuring that everything is agreed upon well in advance of moving day. Our goal is to provide a stress-free experience for all parties involved.
— Important Notice Regarding Delayed Settlement on Moving Day —
The only potential surcharge that could apply, and which will be communicated to you before you enter into a contract, relates to delayed settlement on moving day.
Here are our Terms:
House Settlement – If settlement applies, Surfside must be advised in advance of the settlement time in writing. If settlement is delayed there is a 1-hour grace period after which time you will be charged $50 per-hour per-man calculated in 15-minute increments. If settlement does not proceed on the day, this will be discussed and additional storage and delivery fees will be charged.
